Legal

Refund Policy

When a token purchase can be refunded, and how to ask. The full policy follows below.

Effective 15 September 2026 storycraftai.net

1. General Policy

StoryCraftAI primarily offers digital content and services. Due to the nature of these products, refunds are not generally provided. Exceptions may apply as outlined below.

2. Refund Eligibility

We may consider refunds under the following circumstances:

  • Duplicate payments for the same service.
  • Technical issues that prevent access to purchased content, and which cannot be resolved within a reasonable timeframe.
  • Accidental charges, provided the refund request is made within 14 days of purchase.

3. Refund Request Process

To request a refund, email us at info3@alltrademarket.com with the following details:

  • Order ID or proof of purchase.
  • Description of the issue or reason for the refund request.

4. Refund Processing

Approved refunds will be processed within 7-10 business days. Refunds will be credited to the original payment method used during the purchase.

5. Changes to Return/Refund Policy

We reserve the right to modify this policy at any time. Updated policies will be posted here with the effective date.

What this service is. StoryCraftAI provides creative-development guidance, not complete book creation, professional editing, legal advice, or guarantees of originality or publication.

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